Official Policy

Privacy Policy

Our commitment to user data protection, transparency, and compliance with global privacy standards.

Chongqing Paiensi Technology Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our mobile applications, websites, and related services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Developer Information

Developer / Company: Chongqing Paiensi Technology Co., Ltd.

Website: stellar-mind.net

Privacy Contact: contact@stellar-mind.net

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us using the email address above.

2. Information We Collect

The information we collect depends on how you use our Services and the features you choose to use.

2.1 Information You Provide

Depending on the particular application or service, you may voluntarily provide information such as:

  • Name or nickname;

  • Email address;

  • Information included in messages, questions, or other content that you submit;

  • Information required to provide a requested service or feature;

  • Other information that you voluntarily choose to provide.

You are not required to provide information that is not necessary for a particular feature.

2.2 Information Related to App Usage

When you use our applications, we may automatically receive limited technical information necessary to operate, maintain, secure, and improve our Services.

This information may include:

  • Device type and model;

  • Operating system and operating system version;

  • App version;

  • Language and regional settings;

  • Basic device and application information;

  • IP address or similar network information;

  • Information about app errors, crashes, and technical performance;

  • General information about how features are used.

We only collect information that is reasonably necessary for the operation, security, maintenance, and improvement of our Services.

2.3 Information You Submit for App Features

Some of our applications may require users to provide information in order to receive a requested service.

For example, an application may allow you to enter information such as a date, time, location, preferences, questions, or other information relevant to the functionality of the application.

Such information is used to provide the feature or service requested by you.

You should avoid submitting highly sensitive personal information unless the application specifically requests it and explains why it is required.

3. How We Use Information

We may use information collected through our Services for the following purposes:

  • To provide and operate our applications and services;

  • To process and respond to user requests;

  • To provide requested application features;

  • To maintain and improve application functionality;

  • To diagnose errors, crashes, and technical problems;

  • To maintain the security and integrity of our Services;

  • To prevent fraud, abuse, or unauthorized activity;

  • To communicate with users regarding service-related matters;

  • To comply with applicable laws and legal obligations;

  • To develop and improve our software and services.

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy without appropriate notice or consent where required by applicable law.

4. Artificial Intelligence and Third-Party Processing

Some of our applications may use third-party technology providers, including artificial intelligence or cloud service providers, to process information submitted by users and provide requested application functionality.

Where such services are used, information may be transmitted to the relevant service provider solely as necessary to provide the requested functionality.

We take reasonable steps to use service providers that provide appropriate safeguards for information processed through our Services.

The specific third-party services used by an application may vary depending on the application’s functionality. Where required, relevant third-party processing will be disclosed in the applicable application or its privacy disclosures.

5. Sharing of Information

We do not sell your personal information.

We may disclose information in the following circumstances:

Service Providers

We may share information with trusted service providers that perform services on our behalf, such as hosting, cloud infrastructure, application functionality, security, analytics, customer support, or other technical services.

These providers may only process information as necessary to provide services to us and are expected to maintain appropriate security measures.

Legal Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations;

  • Respond to lawful requests from government authorities;

  • Protect our rights, property, or safety;

  • Protect the safety of users or the public;

  • Detect, investigate, or prevent fraud, security incidents, or illegal activity.

Business Transactions

If our company or any of our assets are involved in a merger, acquisition, financing, restructuring, or sale, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and the Services involved, security measures may include:

  • Encryption of information during transmission;

  • Access controls;

  • Authentication and authorization mechanisms;

  • Secure hosting and infrastructure;

  • Monitoring for security incidents;

  • Reasonable measures to prevent unauthorized access.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information.

7. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide our Services;

  • Maintain application functionality;

  • Fulfill the purposes described in this Privacy Policy;

  • Resolve disputes;

  • Prevent fraud or abuse;

  • Comply with legal obligations;

  • Enforce our agreements.

When information is no longer required for these purposes, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate information;

  • Request deletion of your personal information;

  • Request restriction of certain processing;

  • Object to certain processing;

  • Withdraw consent where processing is based on consent;

  • Request information about how your personal information is processed.

To exercise an applicable privacy right, contact us at:

contact@stellar-mind.net

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.

9. Data Deletion Requests

You may request deletion of personal information associated with your use of our Services by contacting us at:

contact@stellar-mind.net

Please include sufficient information to allow us to identify your request.

After receiving and verifying a valid deletion request, we will delete the applicable personal information within a reasonable period, unless retention is required or permitted by applicable law.

Certain information may need to be retained when necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, or protect the security of our Services.

If an application provides an account-creation feature, users will also be provided with an appropriate method to request deletion of their account and associated data.

10. Children’s Privacy

Our Services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

We do not knowingly collect personal information from children without appropriate authorization where such authorization is legally required.

If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us at:

contact@stellar-mind.net

We will take reasonable steps to investigate and delete such information when appropriate.

11. International Data Transfers

Depending on the location of our users and the service providers we use, information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

12. Third-Party Services and Links

Our Services may use or interact with third-party services that are necessary for application functionality, hosting, security, analytics, payments, artificial intelligence processing, or other technical purposes.

Third-party services may have their own privacy policies and terms.

We encourage users to review the privacy policies of third-party services that they interact with.

Our Services may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

13. Advertising

Unless otherwise disclosed for a particular application, we do not sell personal information for advertising purposes.

If a particular application uses advertising services or advertising-related SDKs, the relevant data collection and sharing practices will be disclosed in the application’s privacy disclosures and reflected appropriately in the applicable Google Play Data Safety information.

14. Google Play and Data Safety

Applications distributed through Google Play may be subject to Google Play’s privacy and data safety requirements.

We provide information about applicable data collection, use, sharing, and security practices through the relevant Google Play Data Safety section and our Privacy Policy.

The information presented in the Google Play Data Safety section is intended to remain consistent with the application’s actual data practices.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Chongqing Paiensi Technology Co., Ltd.

Website: stellar-mind.net

Privacy Email: contact@stellar-mind.net

We will review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.